Wyndham Grand Rio Mar Guidelines

Accepted Currency: USD

Check-In Time: Starting from 4:00 PM

Check-Out Time: 11:00 AM

Children's Policy: There is no charge for children under the age of 17 when sharing same room with parents.

Deposit: Deposit is not required for individual reservations upon making reservations unless specifically stated prior. During Special Event Periods, to reserve certain offers or over blackout dates, full prepayment might be charged at the time of booking, no cancel, no changes allowed. Minimum night requirements may also apply.

Resort fee provides for:

  • One Welcome Drink Per Guest
  • Wi-Fi in Guestrooms, Restaurants, Public and Recreational Areas
  • Free Access and Use of Fitness Center
  • In-Room Puerto Rican Coffee and Tea Presentation
  • Newspapers in Restaurants and Lobby
  • Luggage Storage for Early Arrivals or Late Departures
  • Access to the Business Center
  • Use of Computers for Printing Boarding Passes
  • Recreational Amenities, Activities and Table Games
  • 2 Complimentary Bottled Waters In Room with Daily Replenishment
  • Toll Free and Local Phone Calls
  • Daily Live Music Entertainment
  • Beach & Pool Towels, Lounge Chairs and Umbrellas
  • Beach Attendant Service
  • $20 Entertainment Match Play Coupon
  • Use of Golf Course Driving Range, Chipping and Putting Green
  • Children five (5) years of age and under eat complimentary at Palio Restaurant, Marbella Restaurant, Iguanas Cocina Puertorriqueña, Roots Coastal Kitchen, Tiki Hut & Pool Bar and Five O'clock Somewhere Bar & Grill
  • Internal Resort Shuttle Transportation
  • Use of Safes in Guest Rooms

Guarantee: A valid credit card is required during check-in process. A credit hold of $150 per room per day, plus room rate, taxes, and resort fee will be processed for incidentals. Credit holds are released after account is paid in full and you have checked out. Credit hold releases are handled by your credit card company and the time frame varies.

Rollaways: Available upon request for an additional $25.00 per night plus tax per rollaway.

Microwaves: The use of microwaves in the rooms is not permitted.

Guest Room Reservation Limit: A maximum of 9 rooms per night for individual reservations. For groups requiring 10 rooms or more per night, please contact our group sales department at 787-888-6282.

Parking: Daily self-parking fee of $15.00 plus tax. Daily valet parking fee of $20.00 per car plus tax.

Dog Policy: Wyndham Grand Rio Mar Beach Resort allows guest to bring up to two pets per room, with a weight limit of 35 pounds per pet. A non-refundable nightly fee of $75 plus tax for the first pet and $50 plus tax for second will be charged at check in. In addition, Wyndham Grand Rainforest, Beach & Resort requires all guests with pets to sign a pet waiver upon arrival.

View Pet Waiver

Smoking and Vaping Policy: The Wyndham Grand Rainforest, Beach & Resort is a smoke-free and vaping-free property as prohibited by law.

Pool rules: Food and drinks are not permitted inside the pools. No coolers or food from outside establishments is permitted. The Quiet Pool is designed for a relaxation zone. No noise, speakers and inflatable raft is allowed.

Dress attire required in the resort lobby area: Cover-ups on top of swimsuits and flip-flops, sandals or tennis.

Airport transportation: Round trip shuttle service is provided to our guests through GSI.

Click here to make your transportation reservation online.

Cancellation Policies

Standard – Individual cancellations must be made 72 hours prior to 4 pm day of arrival to avoid one night charge plus tax.

Special Events – Blackout dates include but are not limited to New Year’s Eve, President’s Weekend, Easter, Memorial Day Weekend, Independence Day Weekend, Labor Day Weekend, Thanksgiving Weekend and Christmas.