Frequently Asked Questions

Frequently Asked Questions
Our secluded beachfront resort embodies the Caribbean spirit in every way, from warm, genuine service, to eco-friendly design. A frequent recipient of numerous meetings and conventions awards, we've also been named as one of the 2018 World's Greatest Places by TIME Magazine. Our stunning pools, private mile-long beach, free Wi-Fi, award-winning restaurants, pair of golf courses, rainforest, and ocean view rooms are guest favorites as well.
Maps are available at the front desk, on our website, or by searching our address on the Internet (6000 Rio Mar Blvd, Rio Grande, Puerto Rico 00745). Immediately you'll notice our private beachfront location, secreted away on the island's northeast coast, and the closest hotel to El Yunque Rainforest.
Do we ever! Though schedules vary seasonally, Executive Chef Ramón Carrillo offers as many as nine unique restaurants and bars that will satisfy your cravings. Choose from seafood & premium cuts at Palio Seafood & Steakhouse, sophisticated bites and cocktails at the Caicu Bar, island fare with token frozen drinks at Tiki Hut Bar & Grill, burgers and beers at 5 o'Clock Somewhere, contemporary American and Puerto Rican food accented by ocean views in Roots Coastal Kitchen, and eat like a local at Iguanas Cocina Puertorriqueña. Learn more on our Dining page.
Learn more about our entertainment in our Activites page.
Those fun endeavors are handled by our onsite tour company, GSI (Group Services, Inc), who will make the arrangements and shuttle you wherever is needed to have the adventure of a lifetime. Contact Group Services, Inc. at 787-888-6000 ext. 6318 for more information, or click here and book your transportation online.
Yes, we do offer gift certificates so you can spoil friends and family with a trip to Rio Grande, PR. Click here to submit a request for a gift certificate, the perfect holiday present.
No, we are a cashless resort for your convenience.