POLICIES AT OUR HOTEL IN RIO GRANDE, PR:

Accepted Currency: USD

Check-In Time: 4:00PM

Check-Out Time: 11:00AM

Children's Policy: There is no charge for children under the age of 17 when sharing same room with parents.

Deposit: Deposit is not required for individual reservations upon making reservations unless specifically stated prior. During Special Event Periods, to reserve certain offers or over blackout dates, full prepayment might be charged at time of booking, no cancel, no changes allowed. Minimum night requirements may also apply.

Resort fee: The Resort Fee is 18.5% and is subject to tax, which is currently 11%. Resort fee provides for: Long-distance phone access (toll-free, credit card & collect calls); unlimited local calls (town of Rio Grande only); internal hotel shuttle transportation; unlimited use of health club, beach towels and chairs; daily guest activities; two bottles of water in-room on arrival; daily local English newspaper; unlimited driving range golf balls; $20 Match Play voucher at the Rio Mar Casino.

Internet Access: Complimentary Wi-Fi in each guest room, lobby & pool area is available

Guarantee: A valid credit card is required during check-in process. $100.00 guarantee per night is required for incidental charges.

Rollaways: Available upon request for an additional $20.00 per night plus tax per rollaway.

Microwaves & Refrigerators: Refrigerators are available upon request for an additional $10.00 per night plus tax per refrigerator. The use of microwaves in the rooms is not permitted.

Guest Room Reservation Limit: A maximum of 9 rooms per night for individual reservations. For groups requiring 10 rooms or more per night, please contact our group sales department at 787-888-6282.

Group Policy: You may contact our group sales department by calling 787-888-6282.

Parking: Daily self-parking fee of $15.00 plus tax. Daily valet parking fee of $20.00 per car plus tax.

Pet Policy: The Wyndham Grand Rio Mar Beach Resort will allow dogs to accompany guests in their guestrooms, in accordance with local health codes. A non-refundable deposit of $100 is required upon reservation. Weight limit of 40 pounds.

Smoking and Vaping Policy: The Wyndham Grand Rio Mar Beach Resort is a smoke-free and vaping-free property as prohibited by law.

Airport transportation: Round trip shuttle service is provided to our guests through Rico Sun Tours. Please visit http://riomarexpress.com/ for reservations.

Cancellation Policies

Standard – Individual cancellations must be made 72 Hours prior to 4pm day of arrival to avoid one night charge plus tax.

Special Events – Blackout dates include but are not limited to New Year’s Eve, President’s Weekend, Easter, Memorial Day Weekend, Independence Day Weekend, Labor Day Weekend, Thanksgiving Weekend and Christmas.

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